BSNL Hello TV for PC/Data Card FAQ

What is BSNL Hello TV for PC / Data Card ?

Hello TV is the one stop entertainment destination where you can watch your favorite videos, movies and Live TV channels on your PC / Laptop through your data card.

How it is different from Mobile TV?

You can also see BSNL ‘Hello TV’ on your mobile (small screen). But if you want to see TV on bigger screen i.e. on Laptop/PC screen the same is provided through, “Hello TV service for PC / Data Card”.

What kind of entertainment can I find on Hello TV?

Music videos, Movies and 50+ live TV channels. Hello TV has the best of entertainment. Just browse through our massive library of 1000+ items and take your pick from the best of Indian entertainment.

How do I avail the Hello TV service?

You can avail this service on BSNL's – FTTH, WiMAX, DSL, GSM/EVDO Data cards & also through other operator's any internet access by browsing http://bsnlhellotv.in/ web page.
For Live TV channel:
  • Access webpage.
  • Create a Hello TV account.
  • Log in by using username and password.
  • Choose your channel and click on the subscribe button.
  • Select payment option.
But for payment purpose BSNL's GSM number will have to be mentioned. Money will be deducted from this mobile number after authentication.

How to access this service through internet ?

Through any internet media access, customer can browse

What are the different channels we can watch on Hello TV ?

Aastha
Divya
UTV Stars
Zoom TV
Music India
UTV Bindaas
Star News
Raj Tv
Kairali TV
Raj News
Hamaar TV
Sangeet Bhojpuri
PTC Punjabi
PTC Chakde
Kairali News
Raj Digital Plus
Sangeet Bangla
24 Ghanta
B4U Movies
Manoranjan TV
PTC News
DD National
Vissa TV
Jaya TV
Aaj Tak
Bloomberg UTV
UTV Movies
Mh1
B4U Music
Raj Musix
Headlines Today
Tez
ET Now
Live India
Times now
Star Majha
Star Ananda
NewsX
Tv9 Gujrat
Tv9 Mumbai

What are the different kinds of value packs available in three channel pack option ?

These are combination of different channel packs designed as per market demands. e.g. Namkeen Teen, Super South, Breaking News Pack, North Ka Dhamal , Aami Bengali, Aamchi Pack & Ekdam Bollywood.

Can other operator customers subscribe BSNL Hello TV service, if yes. How other operator/ service provider’s customer can avail this service ?

They can subscribe using TRUST Card payment option on the website..

Is there any service other than TV channels ?

Yes, you can access Music Videos & Movies in addition to TV channels:
For Music videos:
  • Create a Hello TV account
  • Log in by using username and password.
For Movies:
  • Create a Hello TV account
  • Log in by using username and password.

What are the different kinds of subscriptions packs that I can choose from Hello TV ?

There are many kinds of subscription packs you can choose from
Pack No. of channels Subscription fee Validity
Jumbo 30 99* 1 month
South Special 30 99* 1 month
Value Packs 3 29* 1 month
Single Channel 1 10* Daily
1 20* Weekly
1 29* Monthly
*for latest tariff, please visit BSNL website – http://www.bsnl.co.in

What are the mode of payments in Hello TV account?
You can pay by 2 modes after creating an account: a) TRUST card b) BSNL Mobile number talk-time:- the subscription charge will be deducted from balance of your prepaid BSNL Mobile Number (GSM Mobile or Data Card Number) or billed, in case of BSNL Postpaid number.

Is there any limit on the number of items I can subscribe from Hello TV?

Absolutely not, we believe entertainment has no limits, so why limit your access to entertainment.

Do I need to be a member of Hello TV to access the entertainment?

Yes, you have to create a Hello TV account to enjoy browsing and sampling all the videos and movie content available on the site. For Live TV you have to create a Hello TV account and subscribe to the channel packs.

I am very selective about the content I subscribed, what plan do you recommend?

If you would like to pick just one item at a time, choose single channel pack. If you are likely to go for more than one channel at a time, you can go for the jumbo pack.

Can I hold multiple subscription plans at the same time ?

Yes, you can hold multiple subscription plans at the same time.

Can I change my plan before I pay for the content ?

Sure you can. When you are on the shopping cart page, just choose the price plan which best suits your requirement. Only when you are sure that you are opting for the right price plan, that is when you should click on “Proceed to payment”.

What can I find in the My Cart ?

Your “My Cart” consists of all the items you want to purchase. To go to the My Cart, just click on My Cart items.

Can I create playlist of the content in my content library ?

NO.

Can anyone else access My Account ?

Your “My Account” is your own private collection of purchased content. So long as you do not share your Hello TV username/password, no one else can access your content library.

Do I have unlimited access to the content in “My Account”?

Yes, you can access your content library as often as you want to, by simply authenticating yourself with username/password and going to “My Account”.
I have a question about one of my transactions listed here, who do I ask?
You can Email us your query on the following email ids:
Sr. No. Zone Name of the Call center
E-mail id
1 North zone Karnal bsnl_wscc_karnal@bsnl.co.in
2 Dehradun bsnl_wscc_dehradunl@bsnl.co.in
3 Ajmer bsnl_wscc_ajmer@bsnl.co.in
4 Lucknow bsnl_wscc_lucknow@bsnl.co.in
5 West zone Ahmedabad bsnl_wscc_ahmedabad@bsnl.co.in
6 Pune bsnl_wscc_pune@bsnl.co.in
7 Bhopal bsnl_wscc_bhopal@bsnl.co.in
8 East zone Guwahati bsnl_wscc_guwahati@bsnl.co.in
9 Bhubaneshwar bsnl_wscc_bhubaneshwar@bsnl.co.in
10 Kolkata bsnl_wscc_kolkata@bsnl.co.in
11 Patna bsnl_wscc_patna@bsnl.co.in
12 South zone Hyderabad bsnl_wscc_hyderabad@bsnl.co.in
13 Bangalore bsnl_wscc_bangalore@bsnl.co.in
14 Chennai bsnl_wscc_chennai@bsnl.co.in
Are all the entertainment content (music videos, movies and live TV channels) on Hello TV available for subscription?
No, Music videos and movies do not require any kind of subscription. You can simply log in and click on the content and it will play. Only for Live TV channels subscription is required.
What is the minimum speed required to enjoy this service?
Minimum bandwidth required is 256 kbps.
Why should I pay for subscribing content from Hello TV when I can download it free from other sites?
Hello TV offers the latest content available on the entertainment circuit. We also ensure that the content you are subscribing from the site is of good quality and is free of any viruses or spyware. This way, you are subscribing to the best of entertainment, and that too legally.
Can I be sure that the entertainment content I download from Hello TV is legal ?
BSNL ensures that all the content available on the site is legal. Be it the videos, movies or live TV channels, all the content featured on Hello TV is being offered legally for your entertainment and downloading purposes.
If I find any inappropriate content on the site, what should I do ?
You can report this inappropriate content to us. Click on the ‘contact us’ link or fill out the form of Feedback. Our team will promptly look into this.
Can I get this service on my mobile ?
Yes. Live TV, videos and movies are available on “BSNLLIVE” WAP Portal which you can access from your mobile. Please visit http://bsnllive.info in to get more information on this.
From where I can get Trust Card ?
Its available at ITZ world's outlet, BSNL Franchisees, BSNL Customer Service Centers, BSNL retailers.
Is there any other service charges applicable apart from Service pack charges?
Data / browsing charges are applicable as per the data plan.

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