BSNL Broadband
What is BSNL Broadband Service?
Broadband refers to a connection that has capacity to
transmit large amount of data at high speed. Presently a connection having
download speeds of 256 kbps or more is classified as broadband. When connected
to the Internet such a connection allows surfing or downloading much faster than
a dial-up or any other narrowband connections. BSNL
offers 2 Mbps minimum download speed for its Broadband connections.
ADSL stands for Asymmetric Digital Subscriber Line. It
is a technology that allows copper telephone pairs to be used to provide a
broadband connection. It provides ‘always-on’ Internet connection that is
automatically established once the PC and ADSL modem are switched on.
Always-on means that the ADSL broadband sets up a
permanent connection to the internet that lets you access the internet as soon
as you switch on the computer and the modem. You do not need to dial up like
when you are using a standard modem connection. There will be no call charges
for Internet access but voice calls will be charged as before.
If you are using a 2 Mbps broadband connection then you
will be having a download speed which is 35 times faster than that of normal
dial-up connection, about 16 times faster than that of ISDN connection and about
16 times faster than that of DIAS connection.
o Fast downloads o Upto 140 times faster than dial-up
connection o Always on connection o Telephone and Internet access can be used
together o No telephone call charges o Cost effective way to access Internet o A
host of free content on the web can be downloaded faster
Both of these connections offer high speed Internet
access respectively for home and office environment. In BSNL Broadband for business connecting more than one computer
may be allowed along with other features like extra email addresses, domain
name, web hosting space , static IP (Select Plans only) etc.
No. ADSL can run on your existing basic phone (Bfone)
line. If you do not have a Bfone connection then you need to get one from BSNL before you can ask for an ADSL broadband connection.
Yes. ADSL uses a different set of frequencies and does
not interfere with telephone conversation. Conversely, making a phone call while
accessing the Internet does not affect the speed of the ADSL connection.
Fill up a registration form and deposit at BSNL customer centers. These forms are available on the BSNL web-site, from customer service centers and franchisees.
You can also register online at BSNL website by filling
a simple form. Click here to register online
CPE stands for Customer Premise Equipment. This
consists of an ADSL modem/router and a stand-alone or a build in splitter to
separate the telephone and broadband connections. There are three options for
getting the CPE from BSNL. Option I - Free Modem
(Available only With selected Plans subject to conditions). Option II - Outright
Purchase from BSNL. Option III - On Rent. Please click here for details
If at your home/business, the same line is used for
voice and data then you need to separate out these signals by using a splitter.
The splitter will have one output for your telephone and one or more for the
ADSL modem which in turn connects to your computer. This comes along with the
modem that BSNL provides.
My
friend has ADSL but BSNL in my city says I cannot!
What
is download/upload?
Why
are the download/upload rates different?
How do
I connect to ADSL?
How do
I install ADSL?
How
long does it take to install ?
Do I
need any software for the installation?
What
is an IP address?
What
type of IP addresses are possible ?
Why
would one need a static IP address?
Can I
change from one Broadband data rate to another?
These could be the reasons for this. Your distance from
the nearest ADSL Central Office equipment(DSLAM) may be beyond the technically
permissible limit. Visibly the distance of your house/business may look same to
you as your friend's but it is the actual cable length that counts. Once you
apply for a BSNL broadband connection, you line will be
tested and you will be informed whether you home/business is covered. Other
reason could be that your friend has a BSNL fixed line
phone and you do not. Click here to view the list of cities having Broadband
Service.
When the information flows from somewhere e.g. a
web-page or a site to your PC you are "downloading" on the other hand when you
send information e.g. request for a web-page, you are "uploading"
ADSL is an asymmetric technology giving different rates
in “down” and “up” directions. This is perfectly fine since we
download(browsing, downloading clips, music etc) much more than we upload(a
website address, a few clicks etc)
To connect to ADSL you need an ADSL modem/router to be
installed at your home/business. On your PC you should have an Ethernet port
with RJ45 socket. Some ADSL modems have a USB port and you could connect these
modems to the USB port of you computer.
Once your connection comes through, an installation pack
consisting of the CPE and installation guide will be sent to you. If you have
requested BSNL for installation, a technician will visit
and complete the installation for you. If you are buying your own Modem you can
still request for installation on payment of the requisite charges. We will,
however, only support equipment supplied by us.
Once we receive your order, BSNL
will do the required line checks and assuming these pass it takes around 5-10
working days for the service to be enabled by BSNL at
your local telephone exchange.
No. With your Welcome Pack you get an installation CD
which includes everything you need to get started. If you choose to use your own
equipment (e.g. modem or router) then you will need to ensure you have the right
software.
When you are connect to the Internet, your PC is
automatically allocated an IP(Internet Protocol) address to identify it to the
outside world. There are two types of IP addresses, dynamic and static. Dynamic
IP changes from session to session while static always remains same.
IP addresses could be dynamic (that typically change
with each session) and static (that are permanently allocated to you). BSNL Broadband provides both dynamic and static IP. However
the static IP is given only in Business 5000 and Business 9000 plans.
A static IP address may be required for certain
services or applications you use. These typically include: 1.Running your own
mailserver (SMTP inbound). 2.Many VPN (virtual private network) implementations
require one or both sides of the VPN to have a static IP address. 3.If you are
connecting to your company network and need access through their firewall.
Yes, You can change your BSNL
Broadband plan at any time.
What
happens if I shift my premises?
Do I
still need to pay the telephone line rental ?
How do
I choose the speed/tariff plan that's right for me?
How do
I pay for Broadband from BSNL?
Can
the helpdesk help solve problems with my own computer/ hardware?
Can I
have more than one broadband connection, for redundancy/up time?
Do I
need any extra equipment when upgrading to a faster speed package?
I want
to connect more than one computer to my Broadband...
Yes, if you choose the right broadband plan, you would be permitted to connect more than one computer. However, all the users will share the bandwidth allocated to you.
What
is contention or a contention ratio?
Why do
you limit the amount of data I can download ?
What
all can I do with 1 GB(Giga Byte) download?
What
is a firewall, should I have one?
Do
ADSL services come with a service level agreement ?
What
is NAT (Network Address Translation/Translator)?
Can I
host a web server on an ADSL line ?
I have
ADSL at office, can I also use it at home ?
Where
can I get help about BSNL Broadband service?
What
kind of PC do I need to run ADSL?
How do
I check upload/ downlaod usage? How do I change my password...
Please visit http://www.dataone.in using your BSNL broadband connection and click on the link "Dataone account administration" for further details.
I had
taken Plan 250 BSNL Broadband connection in Sep'2005.For the first two
months...
In broadband connection it is different from dialup connection. Here frequency doesnot matter as it is always on conncetion. What matters is the size of the pages you visit. If you visit sites which are having small graphics and more text then you are downloading very small amount of data. But if you are visitng sites with large graphics or streaming videos then you are downloading higher amount of data.
What
are the conditions for getting a free modem or changing the type of free
modem?
I am
on Monthly Rental Scheme for the Modem and decide to opt for outright
purchase...
ADSL connection is given for a particular BSNL fixed line. If you move, ADSL can be shifted to a BSNL line in the new location subject to availability in that
area. No shifting charges are required to be paid.
Yes. The ADSL broadband service uses your normal
analogue exchange line to provide the high speed Internet access, so you still
need to pay the line rental and any normal calls on that line.
This will depend on the purpose for which you will be
using the broadband connection. If you are using it from home or a small office,
choosing a plan that offers a download limit of 1 GB is ideal for general
surfing and emailing. However, if you are downloading lots of videos or sending
very large files, it may be better to choose a broadband plan with even higher
capacity.
Broadband from BSNL is charged
monthly, via your BSNL bill. You can choose to pay your
BSNL bill by cash, cheque or bank or credit card.
No. The helpdesk is there to help you with problems
relating specifically to the Broadband service from BSNL
and the hardware/software provided by BSNL. If you have
purchased a product where hardware was not provided as part of the service, the
helpdesk will not be able to assist you with it, and you should contact your
hardware supplier.
You can have more than one line, however we cannot
guarantee service on broadband connections, therefore we do not suggest an
additional broadband line for redundancy/up-time.
No, you will be able to use the modem/router provided
with your current Broadband
I want to connect more than one computer to my Broadband line
to share my internet connection. How do I do this?
Yes, if you choose the right broadband plan, you would be permitted to connect more than one computer. However, all the users will share the bandwidth allocated to you.
To provide a cost effective service - all ADSL services
are contended (shared). These contention ratios are applied in the backbone and
international part of the network. A commonly applied contention rate is 50 : 1.
All customers are guaranteed the plan rate up to the local exchange or the ADSL
equipment to which they are connected. On the shared part of the network a 50:1
contention ratio would mean that a 2 Mbps connection would be shared by 49
others. In reality this is very unlikely to happen and the customer would find
the connection much faster than dial-up modems. ADSL relies on individual users
not making unreasonable traffic demands on the network to provide fast access
speeds for all. If you are not getting the speed you expect, it can be due to
the contention ratio but also to many other factors including the congestion at
the remote site you are accessing.
BNSL aims to provide fast, reliable service to all the
broadband customers. Some customers try to hog disproportionate amount of
available resources. Customers might select lower end plans for heavy work or
make excessive use of peer-to-peer file sharing. This could result in 20% users
using over 80% resources. High levels of usage by a small number of users risks
reduced performance for all users. BSNL has the
following options to solve this problem : 1. Lower the contention ratio 2.
Provide more resources and increase the prices 3. Set download limits The first
two options are not fair to 80% users who use the resources sensibly. As such
setting dowonload limits was the best and fair solution. If any user requires
higher limit he/she can upgrade to higher plan.
One GB is 1024 Megabyte or 1073741824 bytes. You can do
the following with 1 GB download limit : 1. An average web page is about 50
kilobytes in size - so you could download around 20,000 web pages for 1
gigabyte. 2. An hour of surfing the web would be around 10 megabytes (200 pages)
so you could surf non-stop for about 100 hours for 1 gigabyte. 3. An hour of
streamed radio would use about 15-20 megabytes. 4. An hour of streamed video
uses around 100-150 megabytes. 5. Playing an online game typically uses about
10-15 megabytes per hour. 6. Emails are very small - so 100 emails would be just
1 megabyte - or 100,000 emails for 1 gigabyte! (of course the attachments count
extra) 7. A super-high resolution (5-6 megapixel) digital camera JPEG picture or
typical MP3 music file is about 2-3 megabytes so you could download 350-500 of
these images/music files for 1 gigabyte. Very few users would actually exceed
the download limits set.
A firewall is a system designed to prevent unauthorized
access to or from a private computer/network. It is highly recommended that all
Internet users (even using standard dialup access ) should have a firewall to
protect their computer/network. As ADSL broadband service are ?always on? it is
even more important. Many free firewall softwares like ZoneAlarm, Sygate
Personal Firewall etc are available on the Web for download.
ADSL broadband services do not come with a SLA (service
level agreement). However BSNL aims at repairing 80% of
ADSL circuit faults within working hours. If you require a ‘guaranteed’
high-speed connection to the Internet you would probably require a leased line
instead of ADSL broadband.
NAT stands for Network Address Translation/Network
Address Translator. Each computer connected to the Internet needs to have a
unique IP address. To use the global IP addresses more efficiently, computers
belonging to a business can have “local” addresses. NAT would then allow
connecting multiple “local” computers to the Internet using one IP address. Each
NAT has a ‘table’ of local IP addresses and globally unique addresses by which
the NAT box can translate the local IP addresses to global address and vice
versa.
A web server can be hosted on an ADSL line with static
IP addresses for broadband connection. (Static IP addresses are available in
Business 5000 and Business 9000 plans) Although it is technically possible but
not recommended specially for important or heavy usage service. ADSL is
asymmetric service with upstream rates much lower than downstream rates. In the
business plan upstream rate is 128 kbps and with usual contention ratio,
performance can be poor if many users try to access the web server. As it is not
a recommended use, BSNL would not support maintenance
complaints in such cases.
An ADSL Broadband account is activated on a specific
telephone line only. If you need to use the broadband connection at a location
other than where it is installed you need to take another broadband
connection.
You can call 24 hours helpline number: 1600 424 1600
Most present day configuration PCs will run ADSL. The following minimum
configuration is, however, recommended:
- Processor 200 MHz (or better)
- perating System Windows 98SE (or higher)
- RAM (memory) 32 MB RAM
- Free Disk Space 125MB
- SVGA monitor
- CD-ROM Drive
- Network Interface Card(NIC) with 10/100 Mbps Ethernet port with RJ45 socket\
How do I check upload/ downlaod usage? How do I change my
password for BSNL Broadband email account?
Please visit http://www.dataone.in using your BSNL broadband connection and click on the link "Dataone account administration" for further details.
I had taken Plan 250 BSNL Broadband
connection in Sep'2005.For the first two months I got internet bill for 250
only. But for this month i got a bill to pay Rs 356. And one thing, that month i
used net very frequently.So, my doubt is eventhough if do not downloaded
anything i exceeded my limit. What would be the correct reason for this?
In broadband connection it is different from dialup connection. Here frequency doesnot matter as it is always on conncetion. What matters is the size of the pages you visit. If you visit sites which are having small graphics and more text then you are downloading very small amount of data. But if you are visitng sites with large graphics or streaming videos then you are downloading higher amount of data.
For certain plans, the modem shall be given free by
BSNL subject to some conditions - (For details click
here). In this case customer will own the modem and does not require to return
the modem. Any type of modem (Type I/II/III/IV) can be taken under this offer
after paying the required cost/rent of modem. If a subscriber has initially
taken Type-I modem under this offer, he can request to change it to higher type
(Type-II/III/IV) after paying the difference amount of higher modem. After the
committed period if a subscriber demands another modem then he can choose any of
these three options: (i) He can get another modem by paying the rent for another
committed period. or (ii) He can choose rental option for another modem. or
(iii) He can outright purchase another modem.
I am on Monthly Rental Scheme for the Modem and decide to opt
for outright purchase of modem, what amount shall be charged from me?
Options
- If you want to continue with the existing modem, 50% of the amount already paid as monthly rentals can be adjusted in the Sale Price of modem.
- If you want a new modem, Full amount will be charged as per Prevailing Price for the new Modem and the Old Modem is to be returned in working condition.
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